Terms of Service

The short version: your resumes, documents and job data stay yours, our AI writes suggestions rather than guarantees, and you can stop using HiredFolio or cancel a paid plan whenever you like. The full terms are below.

These Terms of Service ("Terms") govern your access to and use of HiredFolio, including hiredfolio.com, the web application, the browser extension, AI-powered features, and related services (collectively, the "Services"). By using the Services, you agree to these Terms.

Accounts and eligibility

• You must provide accurate information when creating or using an account.
• You are responsible for maintaining the confidentiality of your login credentials and for activity that happens under your account.
• If you use social sign-in, you also agree to the terms of the provider you choose.

What HiredFolio provides

HiredFolio is a job-search platform that helps users create resumes and cover letters, upload and manage documents, track applications, publish profile pages, and use AI-assisted career tools. We keep improving the Services; how we change them, and what we tell you first, is set out in Changes to the Services, prices and these Terms.

Your content

• You keep your rights to the resumes, cover letters, files, profile content, job data, and other material you submit to the Services.
• You give HiredFolio a limited right to host, store, reproduce, process, and display that content only as needed to operate, secure, and improve the Services.
• You are responsible for making sure your content is lawful, accurate, and does not violate anyone else's rights.

AI features

HiredFolio includes AI-assisted features such as resume extraction, rewriting, analysis, and content generation. AI output can be incomplete, inaccurate, or unsuitable for your situation. You are responsible for reviewing and validating any generated output before you use or share it.

HiredFolio is a productivity tool. We do not guarantee interviews, job offers, hiring outcomes, or legal compliance of any document produced through the Services.

Acceptable use

You agree not to:

• use the Services for unlawful, fraudulent, misleading, or harmful activity;
• upload malicious code or attempt to interfere with the security or availability of the Services;
• reverse engineer, scrape, abuse rate limits, or attempt unauthorized access to our systems or another user's account;
• use the Services to infringe intellectual property, privacy, or other rights of third parties.

Paid plans, billing, and refunds

Free trial. Every account starts with a free trial that includes a limited number of AI actions, currently enough for one full application. The free trial needs no payment details and never turns into a paid subscription by itself: Pro starts only when you buy it. Once the trial's AI actions are used, AI features stop until you buy Pro; your content stays yours and the other features remain available within the limits described on the pricing page.

Some features require HiredFolio Pro, sold as a subscription (monthly, every 3 months or yearly) or as a one-time 7-day Pro pass. If you buy Pro:

• payments are processed by Stripe or another payment provider we use;
• subscriptions renew automatically until canceled; a 7-day Pro pass is a single payment and never renews;
• you can cancel future renewals at any time from the Subscription page of your account (see "Cancelling a subscription" below);
• refunds follow the "Right of withdrawal and refunds" section below; outside it, amounts already paid are not refunded except where the law requires it.

Renewal reminder. For a 3-month or yearly subscription, we send you a dedicated email at least one month and at most three months before each renewal. It tells you, in a clearly highlighted box, the deadline for stopping the renewal (before the renewal date), and it also gives the renewal date, the amount that will be charged, and how to cancel if you do not want it to renew. If we fail to send that reminder in time, you can cancel at any time after the renewal, free of charge, and we refund the part of the renewed period that has not yet been provided. A monthly subscription gets no reminder; you can cancel it at any time.

Prices, plans and plan limits only change as described in Changes to the Services, prices and these Terms: never for a period you have already paid for, and never without notice.

Right of withdrawal and refunds

If you buy HiredFolio Pro as a consumer, that is, for purposes outside your trade, business, craft or profession, you have the right to withdraw from the purchase within 14 days without giving any reason. The 14 days start on the day you buy the 7-day Pro pass, or on the day you first subscribe to Pro.

Asking for immediate access. Pro starts as soon as your payment goes through, which is inside those 14 days. So before you pay, checkout asks you to confirm that you expressly ask for access to start immediately, and that you acknowledge you lose your right of withdrawal once the service has been fully provided. Checkout does not open until you have confirmed. We record the date and time of that request and the version of these Terms in force (shown as "Version" at the top of this page), and repeat both in the order confirmation email we send after your payment.

Withdrawing before the service is fully provided. If you withdraw within the 14 days and before the service has been fully provided, we refund what you paid minus an amount proportionate to the service provided until you told us you were withdrawing:

• 7-day Pro pass: we refund the unused days out of 7. Withdrawing after 2 days, for example, refunds 5/7 of the price.
• Pro subscription: we refund the unused part of the current billing period (month, 3 months or year), counted in days.

When you can no longer withdraw. Once the service has been fully provided at your express request, with your acknowledgment that you would lose the right of withdrawal, you can no longer withdraw from that purchase. This is the case for a 7-day Pro pass whose seven days have ended.

How to withdraw. The simplest way is the Withdraw from this contract here function, shown on the Subscription page of your account for as long as a purchase can be withdrawn from and linked from your order confirmation email: check your name, the purchase and the email address for the acknowledgment, then press "Confirm withdrawal". We email you an acknowledgment of receipt straight away, stating what you withdrew from and the date and time of your withdrawal. You can also tell us that you are withdrawing by any other clear statement, for example an email to support@hiredfolio.com (the address on our contact page) sent from the email address of your HiredFolio account or naming it; we then confirm receipt, with its date and time, by email. You may use the model withdrawal form below, which is the EU model form, but you do not have to. Your withdrawal is on time if you send it before the 14 days have ended.

Model withdrawal form (complete and return this form only if you wish to withdraw from the contract):

• To HiredFolio, support@hiredfolio.com:
• I hereby give notice that I withdraw from my contract for the supply of the following service: HiredFolio Pro subscription / 7-day Pro pass (delete as appropriate)
• Ordered on:
• Name of consumer:
• Email address of the HiredFolio account:
• Signature of consumer (only if this form is sent on paper):
• Date:

Refunds. We refund you within 14 days of receiving your withdrawal, using the same payment method you used for the purchase, unless you expressly agree otherwise, and at no cost to you. A withdrawal ends the Pro access paid by that purchase.

Cancelling a subscription. Separately from the right of withdrawal, you can cancel a Pro subscription at any time from the Subscription page of your account. Canceling stops future renewals; Pro stays active until the end of the period already paid. Past billing periods are not refunded, except under the withdrawal rules above or where the law requires it.

Chargebacks and payment disputes. If you dispute a payment with your bank or card issuer, the Pro access paid by that payment may be suspended or ended while the dispute is open; a 7-day Pro pass is ended automatically. Please write to us first: a refund under this section is usually faster.

Availability and changes

We work to keep the Services available and secure. We may suspend access temporarily for maintenance, updates, abuse prevention, or security issues, and we keep such interruptions as short as we can. This does not limit the legal guarantee of conformity described below.

Suspension and termination

We may suspend or terminate access to the Services if we reasonably believe you violated these Terms, created risk for other users, failed to pay applicable fees, or used the Services in a way that could harm HiredFolio or others. Except in urgent cases (a security risk, fraud or a serious breach), we tell you first, by email, and give you a reasonable time to fix the problem. If we end a paid plan for any reason other than your breach of these Terms, we refund the part of the price that covers the time you will no longer receive.

You can stop using the Services at any time.

Intellectual property

The Services, including our software, branding, design, and underlying technology, remain the property of HiredFolio or its licensors. These Terms do not transfer ownership of the Services to you.

If you send us feedback, suggestions, or feature ideas, we may use them without restriction or compensation to you.

Legal guarantee of conformity

If you use HiredFolio as a consumer, the legal guarantee of conformity for digital content and digital services applies to everything we supply you, free or paid (articles L224-25-12 and following of the French Consumer Code). These Terms never limit it. In plain words:

• What it covers. The Services must match what these Terms and the pricing page say they do, work the way you can reasonably expect from this kind of service, and get the updates needed to keep them working and secure. Pro is supplied continuously, so the guarantee covers any lack of conformity that appears at any time while you have access.
• What you can ask for. First, that we fix the problem and bring the Services into conformity. If we cannot or do not fix it within a reasonable time, if fixing it causes you major inconvenience, if the problem comes back, or if it is serious, you can instead ask for a price reduction or end the contract. If you end it, we refund the part of the price that covers the time the Services were not in conformity, plus any amount you paid in advance for time you will no longer receive.
• It costs you nothing. We fix the problem free of charge and without unjustified delay. Any refund is made within 14 days of your request, to the payment method you used.
• How to use it. Write to support@hiredfolio.com (the address on our contact page), from the email address of your HiredFolio account or naming it, and describe the problem. We reply by email.

The AI features are described above as producing suggestions for you to review: output that needs your review or editing is not, on its own, a lack of conformity. A feature that does not work as described is.

If you use the Services for your trade or business, the Services are provided as described in these Terms, and to the extent the law allows we give no other warranty, including of merchantability, fitness for a particular purpose, or uninterrupted or error-free operation.

Liability

If you are a consumer. We are responsible for the proper performance of these Terms, and liable under French law for the damage you suffer when we fail to perform them or through our fault. Nothing in these Terms excludes or limits that liability. We are only released from it, in whole or in part, where we show that the failure is due to you, to the unforeseeable and unavoidable act of a third party, or to force majeure (article L221-15 of the French Consumer Code).

If you use the Services for your trade or business. To the extent the law allows, HiredFolio will not be liable to you for indirect or consequential damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, and our total liability for claims arising out of or related to the Services will not exceed the greater of the amount you paid to HiredFolio for the Services in the 12 months before the event giving rise to the claim, or 100 USD. These limits do not apply to damage caused by our gross negligence or wilful misconduct, or to personal injury.

Changes to the Services, prices and these Terms

Changes to these Terms. When we change these Terms in a way that reduces your rights or adds to your obligations, we email you the new version at least 30 days before it applies, saying what changes and from what date. If you do not agree, you can end your contract before the change applies by writing to support@hiredfolio.com. If you had a paid plan, we then end it and refund the part of the price that covers the time left in the period you have already paid for, counted in days. Changes that only make the text clearer, correct mistakes or describe something new, without reducing your rights, apply when we publish them. If a change is required by law, it applies when the law requires, and we tell you as soon as we can.

Changes to prices and plans. A new price, or a change to what a plan includes, never applies to a period or a pass you have already paid for. For a subscription, it applies only from your first renewal that comes at least 30 days after we email you about it. The email says what changes, the new price if any, and the date it applies. You can cancel before that date: the renewal then does not happen, you are not charged the new price, and you keep Pro until the end of the period you have already paid for.

Changes to features. We change the Services for valid reasons: to improve them, to fix security issues, to adapt them to technical changes or to new legal requirements, or because a provider we rely on changes its service. Changes never cost you anything extra. When a change is minor, or adds to the Services without taking anything away that matters to you, we describe it in the app or in our release notes. When a change removes a feature you rely on or reduces your access or use of the Services more than in a minor way, we email you at least 30 days before it applies, saying what changes and when. If you do not want it, you can end your contract free of charge, up to 30 days after the change applies, by writing to support@hiredfolio.com; we then end your paid plan and refund the part of the price that covers the time left in the period you have already paid for, counted in days.

Governing law and disputes

These Terms are governed by French law. If you are a consumer living in another country, you also keep the protection of the mandatory rules of the law of the country where you live; choosing French law never takes that protection away (article 6 of Regulation (EC) No 593/2008, "Rome I").

If something goes wrong, please write to us first at support@hiredfolio.com: most problems are settled faster that way. You do not have to, though, before going to court. If you are a consumer, you can bring a claim before any court that has jurisdiction under the law, including the court of the place where you lived when you entered into the contract or when the harmful event occurred (article R631-3 of the French Consumer Code), and, if you live in another EU country, the courts of that country. Nothing in these Terms limits that choice.

Contact

Questions about these Terms can be sent to support@hiredfolio.com.